Vacancy: Partner Support Analyst Wanted At MFS Africa

Photo by Pixabay from Pexels

MFS Africa is the leading digital payments hub in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to un-banked people. MFS Africa connects over 180 million mobile money users across sub-Saharan Africa through its platform – the MFS Hub. As a B2B platform company, the MFS Hub processes cross-border remittances, merchant payments, airtime top-ups, detects/prevents fraud, and runs a world-class back-office.

Photo by Mohammad Danish from Pexels

The Requirements Of The Role

  • Diploma/Bachelor’s degree in a relevant field
  • Certification in customer care-related courses advantageous
  • Previous experience on the use of various service desk tools
  • Advanced technical help-desk experience, with network monitoring tools and methodologies advantageous
  • 1 – 3 years of experience in a customer support or technical support role
  • Have the right to work in Ghana

If you’re interested in the role, you can find the benefits, duties and responsibilities, as well as how to apply here.

Good luck!

Source: JobTube Ghana


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