Vacancy: IT Support Wanted

Logo for Strategic Security Systems

The person in the IT Support role shall monitor and maintain Enterprise Content Management Systems and shall provide technical assistance and support where necessary.

Your Duties In The Role

  • You will support with ECMI reimplementation
  • You will log and resolve customer issues
  • You will handle customer correspondence including documentation of user guides and other resources
  • You will handle escalation and reproduction of technical issues for the development team
  • You will perform QA tasks and technical documentation
  • You will monitor systems

The Ideal Candidate

  • Should have a degree in Information Technology or Computer Science
  • Should have excellent Customer Service skills
  • Should have strong troubleshooting and critical thinking skills

Previous work experience in IT Support would preferred

How To Apply

  • Send a copy of your CV to [email protected]
  • Apply before 31st May 2020
  • Salary is negotiable

Source: Vacancies in Ghana


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