Emails can be tough. You want to sound professional but at the same time, you don’t want to sound entitled when you’re making a request. It can be difficult to find a balance. Here is some help. These are 5 words that make you sound less confident in your emails. Consider cutting them out of your email vocabulary.
“I just wanted to find out” and similar phrases are our way of intentionally trying to be less abrasive. The thing is if you’re sending that email, it’s probably warranted. Using “just” is our little way of showing consideration for the other person, but it really isn’t necessary in the space of an email. It just makes you feel good, but the professional implication is a lack of confidence.
Using “hopefully” in your emails is like a disclaimer that “Oh I’m going to try and do this thing, but I don’t know if I’ll be able to”. It’s unsure. And that is a terrible impression to create in a professional environment. Similarly, if you need to get something from someone, don’t use “hopefully”. If you have expectations of someone, let them feel the full weight of those expectations. Don’t leave room to be disappointed.
“Actually” is usually just filler for our emails. I realized today, that I was overusing the word and tried to limit my use of it. All of the sentences that I cut it out of were just fine. Most of the time you don’t need this. It is just your way of cushioning what you actually have to actually say. It can be annoying, see?
“Kind of” is a phrase that embodies non-commitment. It’s like you’re half in but also half out. It’s not great for professional use. You want to avoid vagaries and being ambiguous in your professional emails.
As someone who naturally apologizes a lot, I have heard how unnecessary “Sorry” can be. If there’s something you need to apologize for, do it over the phone or in person. Don’t say “sorry” for not being able to make a meeting time work. Or for just having a different opinion on an issue.
Cut these words out of your emails. We use them to show weakness, on purpose, because we think that it makes other people more comfortable. No, it just signals our own lack of confidence.
SOURCE: The Muse