Apple has published a new support document that says the iPhone 11, 11 Pro, and 11 Pro Max will present customers with a warning if the devices are unable to verify a genuine display after a screen repair job.
“If you need to replace your iPhone display, it’s important for certified technicians who use genuine Apple display parts to repair it,” the page reads. “Replacements not performed by Apple authorized service providers or certified technicians might not follow proper safety and repair procedures and could result in improper function or issues with display quality or safety.”
Apple goes over a laundry list of problems that could arise if your display is swapped the wrong way or with a non-genuine part, such as multi-touch problems, issues with screen colour accuracy and brightness, or True Tone failing to work properly. “Additionally, repairs that don’t properly replace screws or cowlings might leave behind loose parts that could damage the battery, cause overheating, or result in injury.”
The company isn’t afraid of nagging customers about this, either. Apple says that a notification will appear on the affected iPhone’s lock screen for 4 days after a problem is first detected, then it’ll move to the main settings menu for 15 more days. After all that, it gets pushed away to Settings -> General -> About.
According to Apple, this new measure only applies to its brand new iPhones and not previous models. Even if it can’t be verified as genuine, the display isn’t prevented from functioning normally by iOS.
And if you’re buying a used iPhone 11 at some point in the future, there’ll be no wondering whether the screen was replaced with a cheap, non-Apple part.
However, there’s an added element to this display notification that seems a little alarming, too. Apple makes it sound as if the iPhone might report back to the company that you’re using a display that couldn’t be verified and tie that information to the device’s service history.
This could potentially cause problems if you need to get something else on your iPhone fixed down the line.
Source: The Verge
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