UG: Illegal Login Each Time You Try To Access Your MIS Web? Here Are The Steps To Create A New Password.


You haven’t checked your results in a while because you have forgotten your password?? We got you! Follow the steps below which was written by Isaac Agyemang.

Open the UG web site with your browser. Click here to access the website,

Open the MIS page by clicking on Staff (or Student) and selecting MIS Web

Provide your personal or student number and PIN. You can also click on the
Forgotten Pin button and your PIN will be sent to your UG assigned email address. *(Please ensure your ug mail is active)*

Click on the login button

You will be directed to another screen as shown below, while a temporary password will be sent to your official UG assigned email address.

Retrieve your temporary password from your email and key it in the Temporary Password field shown above

Create and key in your new password which should be a combination of *upper case letters, lower case letters, special characters and numbers. The chosen password must be at least eight (8) characters long and should be different from any previous passwords you have used for the MIS Web

Click on the login in button to log into your MIS Web home screen
This completes your first-time login for the new MIS Web.


If, for some reason, you cannot access the temporary password, click on
the Forgot Password button and a new temporary password will be sent to your email address

b. click on the
‘Forgot Password’ button and the above screen will display while a new password will be sent to your email address. Proceed as in 7, 8 and 9.

If you do not adhere to the instructions for the format of a new password, or you do not key in the Temporary Password correctly, you will receive error feedback such as *Illegal Login*


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